Disability and SLD


Following student requests, the secretariats will work to ensure that all buildings, classrooms and exam areas are accessible and, if necessary, will enable students to use lifts otherwise reserved for authorised personnel only.

Seats are reserved in the University libraries and in the hallways of some departments for students with disabilities.

The secretariats are available to students to help them find teaching materials in accessible formats.

In theMilan and Brescia campuses, an accompanying service is available for students with motor or sensory disabilities. Specifically, the following services are guaranteed:

  • Classroom accompaniment:this does not include teaching support inside the classroom;
  • Student Services Centre, administrative offices, libraries and departments accompaniment;
  • Accompaniment to the canteens: the student is guaranteed the transport of the tray and the preparation of the meal, not the feeding operations;
  • Accompaniment to the toilets (special keys are also provided). Accompaniment to the University's accessible toilets is guaranteed, but personal hygiene assistance is not provided inside the toilets.

At the Milan campus only, an escort service with a minivan is provided to and from the main railway and metro stations in the Milan urban network.

Educational guidance

The Disability and Dyslexia Services offer students with disabilities or SLD, who present regular documentation (see Recipients), the opportunity to be supported by an educational counsellor in order to achieve a satisfactory and independent academic career. In particular, there are three areas of intervention of the educational counselling:

  1. Method of study
  2. Attendance of lectures
  3. Taking exams

1. Method of study: through individual and group interviews (see Notices and events), the pedagogical consultant accompanies the student in identifying cognitive and organisational strategies that are effective in facing academic commitments with maximum autonomy.

2. Attendance of lectures: In the event of specific needs, the pedagogical consultant contacts the teachers to adapt the teaching methods and materials so that they are accessible to the student's needs.

3. Taking exams: the educational counsellor agrees with the student, bearing in mind the guidelines for universities on compensatory measures (see Laws and Network), on the tools needed to take examinations in equivalent mode and communicates them to the teachers.

Specifically, compensatory measures (e.g.: "additional time, aids and technical tools, presence of communication assistants ..." from the "Conferenza Nazionale Delegati per la Disabilità (CNUDD), Linee guida, Bergamo, 10 July 2014") will be assessed by the Services in a personalised manner. The possible use of particular external support tools for oral exams - such as concept maps/charts/word lists... - will be communicated by the Services to the teachers in the first year of attendance. During this period the student will be accompanied on a training pathway aimed at achieving greater autonomy which will enable him/her to sit exams without the use of external tools, such as concept maps/charts/word lists, thanks to the use of strategies that meet the demands of university knowledge and professional skills. If the student, after the first year, decides to request the use of external tools, it will be up to the teacher to assess their appropriateness "in relation to the specificities of the individual disciplines and the purpose of the study courses" (from "Conferenza Nazionale Delegati per la Disabilità (CNUDD), Linee guida, Bergamo, 10 July 2014).

Requests for out-of-call examinations and changes to the way examinations are held are in no way acceptable, except in very exceptional cases which will be duly verified and subsequently proposed to teachers by the Services.

As regards requests for compensatory measures, students are required to agree on the necessary tools with the educational consultant or to request them using the appropriate forms and to respect the deadlines set for effective communication (at least 15 days before the date of the exam).

Educational guidance is free of charge, but it is necessary to book the interviews by telephone or in person with the secretary of the relevant Disability and Dyslexia Services office.

SLD Counselling Desk - Milan office

Since January 2018, at the Milan campus only, a Help Desk for students with Specific Learning Disorders (SLD) has been available at the Disability and Dyslexia Services office in order to guarantee a more effective pedagogical consultancy service. The SLD desk is open to all students who have already been through an educational counselling process and who have been informed by the services that they meet the requirements for access to the desk. It is necessary to make an appointment.

Please refer to the Notices and Events section for possible suspensions of the Help Desk's activities.

Technological equipment

The Disability and Dyslexia Services office provide tools - computers and other hardware or software solutions - useful for teaching that can compensate for students' difficulties. To access an assessment of specific needs and identify the best personalised solutions, it is necessary to book an interview by telephone or in person with the secretariat of the Disability and Dyslexia Services. Access to the technology consultation is free of charge.

Students with disabilities or SLD who must take the initial preparation verification (VPI) are invited to contact their campus Disability and Dyslexia Services Office at least 8 days before the test, in order to make use of the compensatory tools in accordance with the regulations in force.


If you intend to take admission tests for undergraduate/graduate programmes and national examinations, you should carefully read the relevant announcements published to find out the deadlines and how to report your situation to the Office.

The documents received are examined by a special Commission which defines the compensatory measures for each candidate. You will be notified of this, including a specific invitation to attend, a few days before the test, at the e-mail address you enter in the Registration Portal.

The Disability and Dyslexia Services Office, in order to prepare measures for the integration of students in all their experiences, collaborate with

  • the Internshipsand Placement service, dedicated to activities concerning information, orientation and support for students and graduates, teachers and companies with regard to the field of work. In addition, graduates who have benefited from the support of the Disability and Dyslexia Services Office during their academic career will receive e-mail notifications of any specific job opportunities that the University may offer;
  • Postgraduate Education offices that deal with graduate programmes, Doctorates, teacher training, professional educators training, Summer schools, specialisation schools;
  • the Global Engagement and International Education Directorate which coordinates offers for international programmes (study abroad, internships abroad, volunteering and other opportunities), students with international careers and international language certificates. You can contact the Disability and Dyslexia Services office to find out if compensatory tools are provided for any tests and under what conditions.
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